No. EncodeWell is a wellness service, not a diagnostic test. Our insights are designed to inform your lifestyle choices and are not a substitute for professional medical advice. Always consult your physician before making health decisions.

Your data is encrypted in transit and at rest, stored with HIPAA-aware safeguards, and never sold to third parties. You can request deletion of your genetic data at any time from your dashboard.

No referral needed. You can order a kit and start your journey directly. If you already have a care team, we’re happy to share your report so everyone stays aligned.

Most members receive their personalized plan within about 7 days of the lab receiving their sample. Your coaching sessions are then scheduled at times that suit you.

Yes. You can securely upload your existing raw DNA data and skip the kit — we’ll build your wellness insights from it. Ask us about the upload option during your consultation.

Absolutely. If you’re not satisfied within the first 30 days of your program, reach out and our team will make it right. Your wellbeing is the whole point.